Activities Towards Proactive Services

Service Camps:-
Conducting Health Check up camps at various pockets, to ensure trouble free running of engines to customers.
Van Camps:
Conducting Van Camps to ensure availability of consumables at customers door step in remote areas.

Training Programs:-
Van Camps:
Conducting Van Camps to ensure availability of consumables at customers door step in remote areas.

Direct Mailer on Seasonal Preventive Care:
To ensure trouble free running of engine in any season.

SMS for Periodic Free Service:
To ensure timely services, with no laps.

SMS & Direct Mailer for ASC:
To ensure proper & timely routine maintenance of engines after completion of free services.

Recognition

# Five million club Award in F.Y. 91-92
# 2nd best Spare Parts Sale Award in F.Y.91-92
# Excellent Performance Award in F.Y. 93-94
# Consistent Performance Award in F.Y.95-96
# Highest Spare Parts Sale Award in F.Y.99-00
# Highest Sale of Filters Award in F.Y. 99-00
# Service Excellence Award in F.Y. 01-02
# Service Excellence Award in F.Y. 08-09
# Service Excellence Award in F.Y. 09-10
# Best Service Provider Award by M/s.Airtel for year – 2003 to 2007.
# Best Service Performer Award in F.Y.09-10 - West Zone for Kirloskar Brothers Ltd for Industrial Pumps
# Best DS Spares Performer Award in F.Y.09-10- West Zone for KBL, Dewas
# All India Best Performer Award for FY 12-13
# Service Excellence Award for FY 13-14
# Service Excellence Award for FY 14-15
# Highest Bandhan Achievement FY 15-16
# Highest CDI Achievement Award FY 16-17
# Service Excellence Award FY 17-18